Privacy Policy

Effective Date: 20/11/2024

At Unique Events, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide to us when using our services. By engaging with us or visiting our website, you agree to the terms described in this policy.

Information We Collect

We may collect the following types of information:

  1. Personal Information: Includes your name, email address, phone number, and postal address when you make an enquiry or booking with us.
  2. Event Information: Details such as event dates, venue location, and specific requirements for our services.
  3. Payment Information: Billing details required for processing payments.
  4. Usage Data: Information gathered from website usage, including cookies, IP addresses, and browsing behaviour.

How We Use Your Information

The information we collect is used for the following purposes:

  • To manage and fulfil your booking requests.
  • To communicate with you about your event or any updates related to your booking.
  • To process payments securely.
  • To improve our services and personalise your experience.
  • For marketing purposes, such as sending you promotions or updates about our services, only if you have opted in to receive such communications.

Data Protection

We prioritise the security of your personal data. Measures are in place to protect your information from unauthorised access, loss, or misuse, including:

  • Encrypted payment processing systems to ensure secure transactions.
  • Restricted access to personal data for employees and staff.
  • Regular audits of our data security protocols.

Sharing Your Information

We respect your privacy and will not sell or lease your information to third parties. However, we may share your data in the following circumstances:

  • With trusted third-party service providers who assist in delivering our services, such as payment processors or delivery services.
  • When required by law, such as complying with legal processes or protecting against fraud.

Cookies

Our website uses cookies to enhance user experience and analyse website traffic. Cookies are small text files stored on your device. You can adjust your browser settings to block cookies, but doing so may impact your ability to use certain features of our website.

Your Rights

As a customer, you have the following rights regarding your personal data:

  • Access: You can request a copy of the information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate.
  • Deletion: You can request the removal of your personal data, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of marketing communications by contacting us or using the “unsubscribe” link in emails.

Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. Unique Events is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal data.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Thank you for trusting Unique Events with your special occasion. We are committed to ensuring that your privacy is respected and protected at all times.